Posts in "Voice of the Customer" Category

Generic Electron Kits

Many know us as a provider of custom copper electron cutouts, but did you also know we offer generic cutout kits as well? For centers with a steady electron volume, building a standard library of generic shapes can be crucial for patients requiring same-day treatment and have cost-saving potential. Our generic kits are customizable and reusable, allowing you to build a kit that fits your clinic’s exact needs. Check out this link for details on our Generic Kits or to request pricing https://lnkd.in/eUTJN_Sz #leadfree #precision

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ASTRO 2022 Recap!

Astro 2022 was a blast! We had a great time meeting and talking with everyone about our showcase and our expansive future. Be sure to check out our new documentary motion picture, Shine A Light: The History, Mystery, and Opportunity of GRID Radio Therapy, live now on YouTube.

Click here to go directly to the YouTube streaming page, or expand the embedded viewer, below.

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Shine A Light: The History, Mystery, and Opportunity of GRID Therapy

If you work in radiation oncology, the story of spatially-fractionated GRID therapy is perhaps the best story you’ve never heard.

It is a story of history and science, of mystery and opportunity. But perhaps most of all, it is a story of family. A son and his father, yes, but also of a larger family: the family of the people we work with, and learn from, and sometimes, teach. And a family larger still, the family of people we ultimately work for: those in need of help, those in need of hope, those who in times of darkness just need someone to shine a light.

We hope you take the time to enjoy this documentary and share it with your friends and colleagues. And we hope that, like us, you are inspired.

Click here to go directly to the YouTube streaming page, or expand the embedded viewer, below.

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Welcome Our New Chief Customer Officer!

 

Everyone at .decimal is SO excited to welcome Mary into the position of Chief Customer Officer (CCO)!

While Mary has been an employee at .decimal for almost 15 years, she has recently taken on this new role. Formerly the customer service, marketing, human resources, and sales manager; Mary has always had a passion for serving people– customers and employees alike. She is thrilled to turn her love of service into action by becoming the customer advocate and being there for our customers every step of the way.

This new role gives Mary the opportunity to put the customer as the number one priority and ensure satisfaction from start to finish. There couldn’t be a better fit for Mary at .decimal and we can’t wait to see the amazing work she will do as the new CCO!